Skip to main content
Grow Your Practice - FREE CONNECTIONS during our FREE Trial!

Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to https://thrivelution.com and Thrivelution Inc. and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Thrivelution Inc. include https://thrivelution.com and Thrivelution. The Thrivelution website is a Mental Health Connection site. By using the Thrivelution website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered on our Site, Thrivelution may
collect personally identifiable information, such as your:

  • First and Last Name
  • Mailing Address
  • E-mail Address
  • Phone Number
  • Qualifications, Preferences, Age Range, Gender, and other varying personal information used to connect patients and providers.

If you purchase Thrivelution’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

Thrivelution may also collect anonymous demographic information, which is not unique to you, such as your:

  • Age
  • Gender
  • Race

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

Thrivelution collects and uses your personal information to operate its website(s) and deliver the services you have requested.

Thrivelution may also use your personally identifiable information to inform you of other products or services available from Thrivelution and its affiliates.

Sharing Information with Third Parties

Thrivelution does not sell, rent or lease its customer lists to third parties.

Thrivelution may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Thrivelution, and they are required to maintain the confidentiality of your information.

Thrivelution may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Thrivelution or the site; (b) protect and defend the rights or property of Thrivelution; and/or (c) act under exigent circumstances to protect the personal safety of users of Thrivelution, or the public.

Tracking User Behavior

Thrivelution may keep track of the websites and pages our users visit within Thrivelution, in order to determine what Thrivelution services are the most popular. This data is used to deliver customized content and advertising within Thrivelution to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Thrivelution. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Thrivelution website.

Use of Cookies

The Thrivelution website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Thrivelution pages, or register with Thrivelution site or services, a cookie helps Thrivelution to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Thrivelution website, the information you previously provided can be retrieved, so you can easily use the Thrivelution features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Thrivelution services or websites you visit.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of your Personal Information

Thrivelution secures your personal information from unauthorized access, use, or disclosure. Thrivelution uses the following methods for this purpose:

  • SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

  • Delete your personal information from our records; and
  • Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

  • Complete the transaction for which the personal information was collected, fulfill the
    terms of a written warranty or product recall conducted in accordance with federal
    law, provide a good or service requested by you, or reasonably anticipated within the
    context of our ongoing business relationship with you, or otherwise perform a contract
    between you and us;
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal
    activity; or prosecute those responsible for that activity;
  • Debug to identify and repair errors that impair existing intended functionality;
  • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
  • Comply with the California Electronic Communications Privacy Act;
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the
    public interest that adheres to all other applicable ethics and privacy laws, when our
    deletion of the information is likely to render impossible or seriously impair the
    achievement of such research, provided we have obtained your informed consent;
  • Enable solely internal uses that are reasonably aligned with your expectations based on
    your relationship with us;
  • Comply with an existing legal obligation; or
  • Otherwise use your personal information, internally, in a lawful manner that is
    compatible with the context in which you provided the information.

Children Under Thirteen

Thrivelution collects personally identifiable information from children under the age of thirteen. Thrivelution collects this information for the following reason(s): We only collect data about children under the age of 13 when their parent or guardian is signing up for our services. The data is used strictly to connect the parent/child to the best fitting counselor..

We provide information about our personal data practices for children on our home page and wherever we knowingly collect personal data from children on our Web site. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website. If you are a parent and you have questions regarding our data collection practices, please contact us using the information provided at the end of this Statement of Privacy.

Disconnecting your Thrivelution Account from Third Party Websites

You will be able to connect your Thrivelution account to third party accounts. BY CONNECTING YOUR THRIVELUTION ACCOUNT TO YOUR THIRD PARTY ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (IN ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THOSE THIRD PARTY SITES). IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED IN THIS MANNER, DO NOT USE THIS FEATURE. You may disconnect your account from a third party account at any time. You can disconnect access to your accounts by logging into your profile and removing any links that reference your social media accounts.

E-mail Communications

From time to time, Thrivelution may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Thrivelution or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from Thrivelution, you may opt out of such communications by Customers may unsubscribe from emails by “replying STOP” or “clicking on the UNSUBSCRIBE button.”.

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Changes to this Statement

Thrivelution reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

Thrivelution welcomes your questions or comments regarding this Statement of Privacy. If you believe that Thrivelution has not adhered to this Statement, please contact Thrivelution at:

Thrivelution Inc.
12900 NE 180th St, Suite 160
Bothell, Washington 98011

Email Address:
help@thrivelution.com

Telephone number:
1-800-547-4490

Effective as of October 01, 2020